Landmark Holding Group Ltd (“Landmark,” “we,” “us,” “our,” or the “Company”) is sensitive to privacy issues on the Internet and is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services offered by the Company (“Customers).

This Privacy Statement describes Company’s privacy practices in relation to the use of the applications and services offered by Landmark (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal data.

Summary

This privacy policy applies to information that we have collected, or collect, by the websites we manage and control, including www.landmarkholdinggrp.com , www.landmarkmga.com , www.landmarkunderwriting.com , www.rusaltd.com and www.rusaspeciality.com and other domains owned and operated by Landmark.

Landmark is the Data Controller for human resource (HR) data of own staff, non-HR data of its agents and personal data of visitors.

In general, we utilise both non-personal and personally identifiable information that you provide to us or that we collect in the normal course of business (to communicate with you about our service and product offerings) and deliver those offerings in an efficient manner. For these purposes, Landmark employees, authorised contractors and third-party agents (usually referred as our internal data subject) will have access to some or all of this non-personal and personally identifiable information. We will always endeavour to protect this information, hold it in confidence, and ensure it is secure.

Unless specifically stated otherwise, the information you provide or that is associated with you is never shared with anyone other than Landmark employees, authorised contractors and agents. Landmark never trades or sells its personal information except as provided in this policy.

Information We Collect

Information you voluntarily provide to us

“When you sign up for and use Landmark, consult with our teams, send us an email, integrate with Landmark APIs, communicate with us via LinkedIn, Twitter, Facebook, Instagram or other social media or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include your name, physical work address, email address, IP address, phone number, as well as details including gender, occupation, location, and other demographic information. By clicking on “I Agree” or any other button indicating your acceptance to this privacy policy, you expressly consent to this information being collected, used, disclosed, and stored by us, as described in our Terms of Use and in this Privacy Policy. We do not intentionally gather Personal Data from visitors to the Application who are under the age of 16.”

By clicking “I Agree” or any other button indicating your acceptance to this privacy policy, you consent and agree that we may transfer your data to data processors located in countries, including the United States, which do not have data protection laws that provide the same level of protection that exists in countries in the European Economic Area. Your consent is voluntary, and you may revoke your consent by opting out at any time. Please note that if you opt-out, we may no longer be able to provide you our services.

Information collected by us automatically

Details of your visits to our sites and services including, but not limited to, traffic data, location data, operating system, browser type for system administration purposes and to report aggregate information. We may collect this information as part of log files as well as through cookies. We are compliant with the Information Commissioners Office (ICO) Guidance on the rules on use of cookies and similar technologies and the related Privacy and Electronic Communications (EC Directive) Regulations 2003.

The Use and disclosure of personal Information

We may use and disclose Personal Information only for the following purposes:

To promote use of our services to yourself

For example, you have been signed up to use one of our services or provided your email details and we have enhanced coverages or a new product, we may therefore send you an email inviting you to have a look. We may also send you information more generally about our products and services. You can stop receiving our promotional emails at any time by following the unsubscribe instructions included in the emails we send.

To send you information and promotions and event invitations specific to your marketing preferences

We may send you information about our products and services. We may also invite you to marketing events. You can stop receiving our promotional communications at any time by following the unsubscribe instructions included in the materials that we send or by sending us an email.

To send you a system alert message(s)

We may inform you of temporary or permanent changes to our services, such as planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.

To communicate account information and provide customer support. To enforce compliance with our terms of use and applicable law

This may include developing tools and algorithms that help us prevent violations.

To protect the rights and safety of users and third parties. as well as our own.

To meet legal requirements including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.To provide information to representatives and advisers, including lawyers and accountants, to assist us comply with legal, accounting, or security requirements.

To prosecute and defend a court, arbitration, or simimilar legal proceeding or lawful requests by public authorities, including to meet national security or law enforcement requirements.

To provide support and improve the service we offer 

This includes record keeping and our use of the data internally to help fix bug fixes and testing. 

To provide suggestions to you 

This includes adding features that uses data to suggest other products or services that you may be interested in or that may be relevant to you.

To transfer your information the case of a sale, merger, consolidation, liquidation, reorganisation, or acquisition.

In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

To process your application when you apply for a job with the company

Landmark  may require you to submit additional personal information as well as a resume or curriculum vitae, which is usually referred as “Applicant Information”.

To process payroll, payments for internal data subjects (employees, agents, contractors and consultants)

This may include bank account details of these Data subjects used during releasing payment.

Third Party Websites

Our websites may contain links to other websites, such as our third party aministrator TPA’s) services  whose privacy practices may be different from ours. Once you have used these links to leave our site, you should note that we do not have any control over them and are not governed by this privacy policy. We encourage you to carefully read the privacy policy of any Website you visit.

Security and compliance

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, administrative and managerial procedures.

We do not capture or store credit card information.

If a security breach causes an unauthorised intrusion into our system that materially affects you, then Landmark will notify you, as appropriate, as soon as possible and later report the action we took in response.

Third Parties

Landmark may employ independent contractors / Consultants to help manage data services, and such contractors may have access to data, similar to the access we give our employees. For example, we may choose to use a third-party application service to manage our documents and emails, including personally identifiable information, with such a service provider.

Landmark maintains contracts with these third party service providers ensuring their access, use and disclosure of personal data in compliance with this policy.

These service providers are authorised to use your personal information only as necessary to provide the requested services to us.

Accuracy and Retention of Data

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes.

Our offices are based in the UK and cloud servers are hosted in the UK.

Landmark has a contractual arrangement with Cayton Cyber and Godaddy for hosting IT Systems and websites.

Landmark has a contractual arrangement with Godaddy and Mailchimp for email marketing campaigns.

If you have any questions or suggestions regarding our privacy policy, or if you want to request, update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us, by postal mail or email at:

Landmark Holding Group Ltd

1 Whittington Avenue,
London,
Greater London
EC3V 1LE
United Kingdom

s.gelmen@landmarkholdinggrp.com

We may retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

Rights to your Personal Data

Opt-out (Right to Restrict Processing)

You may contact us anytime to opt-out of, (i) direct marketing communications, (ii) our collection of personal data. Please note that your use of the any Landmark website and service may be ineffective upon opt-out

Access (Right to be informed, Right of Access)

You may request access to your data we hold about you at any time by contacting us directly at

s.gelmen@landmarkholdinggrp.com

Amend (Right to Rectification)

You can also contact us to update or correct any inaccuracies in your personal data (applicable for website users). Registered users of our services  may review, update, correct or delete the Personal Information in their User account by contacting us at

s.gelmen@landmarkholdinggrp.com

If you have contacted landmark for sales or marketing purposes and you need your personal information updated, you can contact us to change or delete your information.

Move (Right to Data Portability)

Your data is portable – i.e. you have the flexibility to move your data to other service providers as you wish.

Erase and forget (Right to Erasure)

In certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

Changes

We reserve the right to modify this privacy statement at any time, so please review it frequently.

All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website.

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